Free Shipping
- UK Orders: FREE shipping on all orders over £50
- International Orders: FREE shipping on all orders over £100
Processing Time
Most orders are processed within 1-3 business days besides custom orders. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Delivery Estimates
For prints, delivery typically takes around 2-4 business days within the UK.
For the most accurate delivery estimate for your location, please proceed to checkout.
*Note: Delivery times may vary, especially for international orders and during peak seasons.*
Quick Summary
- 30-day return window for prints only
- Original/custom paintings are non-refundable
- Items must be unused and in original packaging
- Customer pays return shipping
- Defective items replaced at no cost
How to Return
Contact tom@tomwellywells.com or via Instagram within 30 days with your order number and reason for return. I'll respond within 1-2 business days with return instructions.
After inspection, approved refunds will be processed to your original payment method (processing time varies by bank).
Questions? Contact tom@tomwellywells.com - I'm committed to your satisfaction!